Information Received Through Shopify
When you install one of our Apps, we are automatically able to access certain types of information from your Shopify account:
ReConvert provides a drag & drop interface to edit a store's thank you page.
Read customer names, e-mail addresses, phone numbers, physical addresses, geolocations, IP addresses, and browser user agents
Modify script tags in your store's theme template files
Modify theme templates and theme assets
Modify products, variants, and collections
Modify price rules
Modify orders, transactions, and fulfillments
Modify draft orders
Modify customer details and customer groupspage to the customer records (such as birthday etc).
Shippify provides a shipping policy customizer using product tags.
Customer names, e-mail addresses, phone numbers, physical addresses, geolocations, IP addresses, and browser user agents
Read products, variants, and collections
Modify shipping rates, countries, and provinces
Read fulfillment services
Read orders, transactions, and fulfillments
Additionally, we collect the following types of personal information from you and/or your customers once you have installed one of our Apps:
Information about you and others who may access the App on behalf of your store, such as your name, address, email address, phone number, and billing information;
Information about individuals who visit your store, such as their IP address, web browser details, time zone, and information about the cookies installed on the particular device.
We collect personal information directly from the relevant individual, through your Shopify account, or using the following technologies:
“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
How Do We Use Your Personal Information?
We use the personal information we collect from you and your customers in order to provide the Service and to operate our Apps.
Additionally, we use this personal information to: Communicate with you; Optimize or improve iur Apps; and provide you with information or advertising relating to our products or services.
Sharing Your Personal Information
We do not share your or your customer's information with anyone other than apps we integrate with, and only when you activate the integration on your store. Upon activating an integration, you will see the data shared by us with this app and vice versa.
Additionally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at
You can opt out of targeted advertising by following the instructions on each of our advertising platforms (ie: send "stop" in Facebook messenger, press the opt our link on any of our emails), or be contacting us directly using the contact information specified below.
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:
If you are a European resident you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at: or by live chat via the App or our site: